When I was first asked to write an article for the PR firm CommsCo on the impact of AI way back in February the world was a very different place. In the UK we were free to move around and the biggest sin was shaking hands with someone. Within a matter of weeks most of us are still in some sort of lockdown and the very real threat of death is at our doorstep.
As our lives have changed, so has the focus of AI. My own work as an AI adviser has gone from helping organisations create medium-term AI strategies to focusing on ‘what can we do right now’. This has included looking at how customers are changing the way they are talking about coronavirus on a week-by-week basis, to seeing how the profile of donors giving to charity are changing week-by-week (charities are set to be a huge loser in this crisis).
So, the article I wrote was very different than I originally planned. In it I talk about how Covid-19 has impacted the world of AI and, much more positively, how Covid-19 can be impacted by AI. I discuss what might be different for AI once ‘normality’ returns. You can read the full article over on Medium or the CommsCo website.
If you’d like to know more about how AI could help you cope during and after the Covid-19 crisis please do get in touch.